Return Policy

Return Policy

Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for store credit only. Please see below for more information on our return policy.

RETURNS
All returns must be postmarked within ten (15) days of the purchase date. All returned items must be in new and unused condition, with all original tags and seals unbroken. Customized products are non-refundable and non-returnable as customized products cannot be resold.

RETURN PROCESS
To return an item, please complete the form below to obtain a Return Merchandise Authorization (RMA) number. After receiving a RMA number, place the item securely in its original packaging, and mail your return to the following address:

Heartland CBD
Attn: Returns
RMA #
6802 Ridge Rd
Port Richey, FL 34668
United States

Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return.

REFUNDS
After receiving your return and inspecting the condition of your item, we will process your return. Please allow at least seven (7) days from the receipt of your item to process your return. We will notify you by email when your return has been processed.